line, one thing immediately jumped out at me. Perhaps because of my
line of work, but maybe not - the remarkable similarities to the
Challenger and Columbia space shuttle accidents. The
institutionalized cultural disfunction of both large, bureaucratic
behemoths is unmistakable.
Metro is a disgrace to the capital city it purports to serve. It
cannot even keep its station escalators functional, so an accident of
this magnitude was all but a foregone conclusion. And the constant
excuses heard from the Metro Board, Metro "Management" and Metro
"Customer Service" are all empty words. If I thought they'd
comprehend it or even read it, I'd consider writing and expressing my
displeasure, but what's the point? It's a bureaucracy with sovereign
immunity, so they don't care because they don't have to. "Life is but
a walking shadow, a poor player, that struts and frets his hour upon
the stage and then is heard no more; it is a tale told by an idiot,
full of sound and fury, signifying nothing." Which, in the end, is
the same thing Metro will learn from the NTSB findings... Nothing.
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